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Account

FAQs

FAQs

How do I receive my digital products?

Once your purchase is complete, a download link will be sent to your email. I recommend downloading the files immediately and storing them in a secure location, such as your computer or an external hard drive, as the link will only be valid for 24 hours.

How do I use my digital products?

All Lightroom presets are compatible with the latest versions of Adobe Lightroom, including Classic, CC, and mobile. However, please note that to use them on your mobile device, you must first download and install them on a computer through Lightroom CC.

Each product includes a 'How to Use' file that explains the installation process, along with step-by-step instructions on how to achieve my photography style. Yes, you can technically steal my style.

How long does it take to receive my order?

Once your purchase is complete, please allow up to 3 business days for processing. After your order has been processed, delivery typically takes between 7 to 12 business days to arrive at your doorstep. This is standard for apparel and prints.

Please note, due to the size and nature of certain items, your order may arrive in multiple packages.

Equipment Breakdown

What video gear do you shoot with?

You can message me on Instagram for an in-depth list of what I use. Here’s the basics for now:

Sony Alpha FX3 ILME-FX3 | Full-frame Cinema Line Camera

Sony FE 24-70mm F2.8 GM II Lens

Atomos Shinobi II

DJI Ronin RS3 Pro

Equipment Breakdown

What photo gear do you shoot with?

You can message me on Instagram for an in-depth list of what I use. Here’s the basics for now:

Sony Alpha 7R III Mirrorless Camera

Sony FE 24-70mm F2.8 GM II Lens

Sony FE 16-35mm F2.8 GM Wide-Angle Zoom Lens

K&F Concept Variable ND Polarizing Filter

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What is the turnaround time for shoots?

Photoshoots and short-form content typically take about a week from the completion of the shoot. Features and event coverage can take up to 2-4 weeks, depending on the complexity of the project.

Every shoot is different, so if there's going to be a longer turnaround time, I'll give you a heads-up before the shoot begins.

What is your return policy?

We cannot offer returns on digital products due to their intangible nature.

If you're seeking to return prints or apparel, please send an email including your order number and the reason for the return. Note: All items must be returned in their original packaging, and a 20% restocking fee applies to all print and apparel returns.

what is your refund policy?

We are unable to accept refunds or exchanges on digital products; all purchases of digital products are final sale.

For more information, read our refund policy.